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Worldwide Information Technology Indicators by the end of 2002
February 9, 2003

Below is a comprehensive collection of worldwide information technology indicators giving insight on what has happened in 2002. Some of the sections also contain forecasts relating to 2003 and further.

IT Spending Venture Capital Spending
Internet Users and E-mail Usage Broadband Internet Access
Online Advertising Online Gaming
Online Content Spending Wireless Subscribers & SMS Usage
Wireless Internet Access B2C and Holiday E-Commerce Sales
Web Server Shares Top 10 Internet Applications
Web Content By Language Music Files Swapped Over P2P
Number of PDAs Sold Enterprise Business Integration (EBI)
Linux on Servers Enterprise Application Integration Cost
Worldwide PC Shipments Worldwide Mobile Phone Sales
Streaming Media Growth IT Outsourcing
Semiconductor Sales Database Market Shares
CRM License Revenues  

IT Spending

The worldwide IT industry suffered its largest decline ever in 2002, with a negative growth rate of 2.3% to $875 Billion, according to IDC.

Breakdown of the Negative IT Spending
Systems (Servers, PCs, ...) -9.3%
Storage -10.6%
Network Equipment -7.6%

Worldwide spending on IT products and services is expected to increase 4.0% in 2003, with long-term growth in the 4% to 5% range. IT spending will reach $1.43 Trillion by 2005 (Aberdeen).

Venture Capital Spending

During 2002, venture financiers invested just US $21.2 billion, compared with $41.3 billion in 2001 (PwC).

Breakdown of the Investments (Billions of US $)
Life sciences 4.7
Software 4.3
Telco 2.9
Networking 2.2

Worldwide spending on IT products and services is expected to increase 4.0% in 2003, with long-term growth in the 4% to 5% range. IT spending will reach $1.43 trillion by 2005 (Aberdeen).

Internet Users and E-mail Usage

The number of worldwide Internet users will surpass 665 million by the end of 2002, according to eTForecasts. The research company estimates that 111 million new Internet users have come online since year-end 2001. Currently, the US has over 160 million Internet users, making it the most online nation in the world. Japan follows with 64.8 million users, while China has 54.5 million. Rounding out the top five online nations in terms of users are Germany and the UK with 30.3 million and 27.1 million users respectively. eTForecasts predicts that China will surpass Japan in terms of Internet users during 2003. The research company also forecasts that the worldwide number of Internet users will top one billion by 2005.

In 2002, 31 billion e-mails were sent daily worldwide and this number is expected to reach 60 billion e-mails/day by 2006 (IDC).

Broadband Internet Access

The number of households wired for high-speed Internet access grew by 59% in the past year, according to a report by Nielsen/NetRatings (NTRT).

Researchers said 33.6 million homes were broadband-equipped, while the number of households connecting by dialup fell 10%, to 74.4 million, at the end of December 2002.

Online Advertising

Jupiter Research expects the industry to earn US $6.2 billion in 2003 up from $5.6 billion in 2002 and gain momentum into 2007, where it will grow to $14 billion.

Marketers are beginning to regain their confidence in online advertising as research from DoubleClick finds that 51% expect a budget increase in 2003, and 57% plan to increase spending on e-mail marketing.

Online Gaming

Analysis from Jupiter Research reveals that online PC game subscriptions are expected to reach $600.7 million in 2003, and grow to more than $1.513 billion by 2006, where it will generate $773.8 million in online PC games advertising.

Strong wireless gaming growth is predicted in Asia, as Strategy Analytics estimates that downloadable games will be the fastest growing consumer application during 2003, generating $2 billion by the end of the year.

Similarly, Datamonitor found that the Asia-Pacific region hosts 70 million mobile gamers, with wireless gaming revenues totaling $1.1 billion. The subscription model, followed by pay-per-play, is currently the most popular revenue model. Together, though, they account for $920 million worth of wireless gaming revenues in Asia Pacific.

Online Content Spending

Wall Street Journal is the largest paid subscription news site on the Web with 664,000 paid subscribers.

According to IDC, 37.5% of contents buyers were organizations and 62.5% were consumers in 2002. %92 of online content spending were done by organizations and only %8 were done by consumers in 2002.

Wireless Subscribers & SMS Usage

Number of GSM Subscribers is 787.5 million worldwide (by the end of December 2002). It's forecasted to reach 931.9 million at the end of 2003 and 1074.7 million at the end of 2004.

GSM accounts 71.6% of the World's Digital Market and 69.7% of World's Wireless Market

Number of SMS messages sent is 24 billion monthly as of May 2002. Estimated total of is around 360 billion sms messages by the end of 2002 (GSM Association).

Wireless Internet Access

Wireless Internet Usage and Projections (Year Ends) 2001 2004 2007
Internet Users (Millions) 149 193 236
Wireless Internet User Share (%) 4.5 27.9 46.3
Internet Users (Millions) 533 945 1460
Wireless Internet User Share (%) 16.0 41.5 56.8
Internet Users (Millions) 115 357 612
Wireless Internet User Share (%) 34.8 50.9 60.4
Western Europe
Internet Users (Millions) 126 208 290
Wireless Internet User Share (%) 13.9 49.6 67.0
Source: Computer Industry Almanac

B2C and Holiday E-Commerce Sales

Online B2C revenue during 2002 reached US $72 billion, up 41% from the previous year. That growth would make the web directly account for 3.2% of all U.S retailing revenue, a rise from 2.4% in 2001.

Reports from online retailers indicate that holiday sales during November and December 2002 totaled more than US $13.1 billion.

According to Forrester Research, combined sales of Amazon and eBay reached US $19 billion in 2002.

Web Server Shares

Netcraft received responses to its December 2002 survey from 35,543,105 sites. Apache, Microsoft, Zeus, and iPlanet remained the key players with shares of 62.02%, 27.58%, 2.12% and 1.35% respectively. Apache increased its market share by 1.22%.

NT specific servers accounted for 27.81% of servers surveyed, representing yet another decrease from the previous month's 28.92%. Apache specific servers accounted for 63.51%, an increase from November's 62.35%. Macintosh specific servers decreased slightly to 0.30%.

Of the servers surveyed, 16,257,170 or 45.74% had .com domains.

Top 10 Internet Applications
U.S Combined Home & Work (As of November 2002)

Application Unique Audience (x 1000) Active Reach (%)
Windows Media Player 41,452 31.2
AOL Instant Messenger 27,848 21.0
RealOne Player 27,22 20.5
MSN Messenger Service 22,721 17.1
Yahoo! Messenger 15,595 11.7
KaZaA 14,095 10.6
Apple QuickTime 14,0045 10.5
Gator 11,628 8.8
WhenU 10,304 7.8
AOL Companion 10,095 7.6
Source: Nielsen//NetRatings

Web Content By Language

Language (%)
English 68.4
Japanese 5.9
German 5.8
Chinese 3.9
French 3.0
Spanish 2.4
Russian 1.9
Italian 1.6
Portuguese 1.4
Korean 1.3
Other 4.6
Total Web pages: 313 Billion

Music Files Swapped Over P2P

More than 5 billion music files were downloaded from P2P networks in 2002 according to Yankee Group.

Number of PDAs Solds

Total worldwide unit shipments reached 2.55 million in Q3/2002, down from 2.62 million in the third quarter of 2001. According to Gartner Dataquest, global PDA sales were down 9.1% from 2001 totals by the end of 2002. The industry as a whole sold 12.1 million units in 2002.

Some 70% of all handheld computers are purchased by consumers and just 30% by businesses. Palm OS holds a commanding lead with 55% of worldwide PDA shipments, with Windows CE holding 26%. Dataquest predicts that PDA sales will increase 10% to 15% in 2003.

Enterprise Business Integration (EBI)

Enterprise Business Integration or EBI, a market that includes both Enterprise Application Integration and Business to Business Integration will grow by some 8% in 2003 to US $3.9 billion from $3.6 billion in 2002.

Aberdeen Group predicts a four-year compound annual growth rate of 11.4% till 2006.

Linux on Servers

Meta Group claims that Linux was used on between 15% to 20% of new server operating systems in 2002. By 2007, 45% of new servers will use Linux instead of Windows-based applications particularly for database, web hosting and e-mail applications.

Enterprise Application Integration Cost

According to a recent report from IBM Global Services, every dollar a company spent on an application package in 2002, US $5 to $9 were spent on labor and infrastructure to integrate the application into the existing IT infrastructure.

Worldwide PC Shipments

Dataquest estimated that worldwide PC shipments were up 2.7% in 2002 totaling 132.4 million units while U.S. shipments were up 4.4% to 46.5 million. It's forecasted by the company that PC shipments will grow 7% in 2003. PC shipments were down 4.2% in 2001 from which the business saw a double digit growth of 11.6% in 2000.

Gartner Dataquest's Worldwide PC Unit Shipments
Estimates for 2002 (Thousands of Units)
Company 2002 Shipments 2002
Market Share
2001 Shipments 2001
Market Share
HP 21,478.3 16.2 23,676.8 18.4 -9.3
Dell 20,111.7 15.2 17,004.4 13.2 18.3
IBM 7,927.7 6.0 8,231.6 6.4 -3.7
NEC 4,549.7 3.4 4,912.0 3.8 -7.4
Toshiba 4,237.3 3.2 3,653.8 2.8 16.0
Others 74,045.6 55.9 71,452.7 55.4 3.6
Total 132,350.3 100.0 128,931.2 100.0 2.7
Data includes desktop PCs, laptops and IA32 servers. HP and Compaq are reported as one company. Combined shipments of Fujitsu and Fujitsu Siemens would be in fourth place in the worldwide PC market.

Worldwide Mobile Phone Sales

Wells Fargo analysts stated that global sales of mobile phones fell below 400 million units in 2002 from 412 million in 2001. Gartner found that 2 years ago consumers typically replaced their phones once a year. Lately, consumers are waiting 18 to 24 months before making such a replacement.

Of the 431 million cellphones expected to be sold this year, 14 million will be smart phones up from 4 million last year, technology research firm IDC says.

Only 170,000 phones were shipped with Microsoft's mobile software last year. According to Bill Plummer, Nokia's vice president for external affairs, shipments of Symbian smart phones will top 10 million in 2003

Streaming Media Growth

A report released by AccuStream iMedia Research indicates that:

  • Total streams served increased by 52.3% in 2002 to 3.9 billion streams
  • News and information was the most active segment (1+ billion streams)
  • Music videos was the 2nd most popular category (883.2 million streams)
  • Music videos and music related streaming video grew by 85.5% in 2002
  • Internet radio averaged 94 million aggregate tuning hours per month in 2002 down 6% compared to 2001

  • Total broadband streams served in 2002 are estimated at 2.46 billion video streams or 62.5% of total streams served. The comparable figure in 2001 was 1.33 billion video streams served making up about 51.7% of the total market.

    IT Outsourcing

    According to a Meta Group report, almost three-quarters of North American IT departments outsourced between 10% and 50% of their IT functions in 2002. Of the corporations that outsource, 60% of those deals also involve the acquisition of the user organization's IT staffers.

    Meta Group claims that nearly all North American IT departments will outsource at least one essential technology operation by 2005 and outsourcing will be growing at a 20% annual rate worldwide.

    Semiconductor Sales

    Standard & Poor's expects modest growth of 5% to 10% in semiconductor equipment sales in 2003 after a nearly 60% decline in industry revenues from 2000 to 2002.

    Recent trends in chipmakers' unit-production volumes, however, have turned modestly favorable. Although chip prices declined in 2002 and worldwide sales grew only 1.3%, unit volume increased 14% for the year.

    Database Market Shares

    Research from IDC revealed that Oracle's market share fell from 40% to 39.4% in 2002. IBM gained the most market share, reaching a total of 33.6% of the sales while Microsoft gained 1.4 points to take 11.1% of the market, making it the fastest-growing vendor by percentage.

    All other vendors held only single-digit shares with Sybase ranking fourth at 3.6% about the same as 2001.

    CRM License Revenues

    New statistics released by Gartner reveal that worldwide CRM new-license software revenues declined by some 25%. Worldwide revenue in this software category totaled $2.8 billion in 2002, a 24.7% decline from 2001 revenues of $3.7 billion. In 2001, the CRM market slid by some 6.4%.

    While Siebel continued to be the top vendor in this space with a 24.9% market share, the report shows that its market share did slip by more than 3%.

    Meanwhile SAP and PeopleSoft were the only top-tier vendors to gain market share in 2002, with SAP now sitting on 15.9% of the industry, compared with 10.9% in 2001. PeopleSoft owns 4.3%, up from 3.9% in 2001. Oracle also has 4.3% of the CRM global market, a decline from the 5.5% share it held last year.

    Big story was the significant decline in revenues for all the players. The North American region experienced a drop of 27.6%, while Western Europe fell by 22.4% and Asia-Pacific, 15.2%.

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